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Keratin Complex FAQ

The following is information on Keratin Complex Smoothing Treatment.

The main purpose of keratin complex is to SMOOTH the hair NOT to STRAIGHTEN it.

1. Procedure:

It is up to a 3 hour appointment depending on hair density, texture, length, porosity, and integrity. ​

  1. Shampoo the hair.
  2. Blow dry the hair.
  3. Apply keratin.
  4. Process for 30 min.
  5. Blow dry the hair.
  6. Flat iron straight.

Note: 72 hours from the time you leave the salon NO SHAMPOOING, STYLING, BLOW DRYING, TYING or FLAT IRONING the hair.

2. What keratin does not and will not do 

  • Will not straighten the hair. 
  • Will not eliminate curl. 

  • Will not eliminate 100% of styling time.

  • Will not be permanent. 

  • Is not a Keratin Straightening System.  

  • Is not a relaxer.
  • Does not have straightening agents(ingredients)

  • Does not contain: Formaldehyde, aldehyde, sodium hydroxide, ammonium thioglycolate, or alkaline 

Note: if there is different porosity and curl texture in your hair Keratin will respond accordingly.

3.What keratin will do

  • Will eliminate  frizz.
  • Reduce curl by up to 40%.
  • Reduce styling time by up to 70%.
  • Will restore shine, moisture, and manageability to your hair.
  • Make hair stronger. 
  • Help hair grow longer.

4. Keratin Maintenance 

Keratin Complex last for up to 4 months depending on at home maintenance.  

  • Avoid washing it frequently. 
  • Do not use incorrect shampoo.  
  • Always use a leave in conditioner. 
  • Do not use hot water.  
  • Do not use box color. (only ammonia free/low ammonia color) 

 Note: After 4 months the hair goes back to its original state.

5. Pre/Post Treatment

  • You should color your hair before a keratin treatment. 
  • You can do a root touch up 14 days after a keratin treatment. (new growth only) 
  • Can do all over color/ highlights 3-4 months from  today. (1st day of treatment) 
  • MUST use the Keratin Complex, "Keratin Colo Care" shampoo and conditioner.(SODIUM CHLORIDE FREE)
  • Shampoo and conditioner MUST be SODIUM CHLORIDE FREE. 


We do 3 Keratin Appointments a day.

Monday-Thursday 11:00 am 2:00 pm 5:00pm
Friday-Saturday 9:00am 12:00pm 3:00pm


  • Groupon includes the service. (shampoo,blowdry,flat iron)
  • Groupon ONLY includes 1 oz of keratin. 
  • Additional keratin is charged at $45 per every oz.
  • Additional keratin will be discussed at consultation before treatment begins. 
  • Consultations are Free.
  • Refunds are giving trough Groupon.