Our Policies

cancellations

We understand busy schedules so we can always cancel or reschedule your appointment with a 48-hour notice at no charge. Missed appointments and late cancellations made after the 48-hour window are subject to a 50% charge of the originally scheduled service.

Late Arrival

Sometimes life happens and time is out of our hands, but early notice is appreciated. We kindly ask to notify us immediately if you are going to be late for your appointment, just keep in mind that if you are more than 10 minutes late, we may have to reschedule.

Deposits

Deposits made for future color service appointments during in-house complimentary consultations are non-refundable .

Deposits can only be transferred to family and friends with management approval.

All deposits are non-transferable for no-show appointments and late cancellations beyond our 48-hour notice policy.

Clients will be kindly asked to make a deposit for future color service appointments in the event of 3 appointment cancellations.